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AT&T PREPAID provides customers with the flexibility and convenience of wireless service on their terms with no annual contract, no credit check and no activation fees. With easy activation and account management right from your phone or online, AT&T PREPAID customers can make changes to their service at any time.
Back in Dec 2019 Best Buy was offering Motorola e5 play phones at an insanely low price ($40) BUT they were listed as \" AT&T Prepaid - Motorola MOTO E5 Play \" (with 16GB Memory Prepaid Cell Phone - Black, Model:XT1921-2SKU:6300370 ) ... the thing is, I already have two motorola phones for my kids (motorola Moto g4 play model) that are already on an AT&T prepaid plan.
I called AT&T's customer service department at the time and they seemed to think that they would be able to make the phones work with our current prepaid AT&T plan since we're already fulfilling the requirements (an AT&T prepaid plan). I certainly hope I don't have to do anything silly like sign up for a brand new AT&T prepaid plan despite already having one (although my online research seems to indicate in theory I could do this for 6 months with a prepaid plan then the phone would become unlocked).
That is has anyone else bought a phone that normally would require activation with a prepaid plan... but you already have a prepaid plan with AT&T so you just call customer service after swapping your prepaid AT&T sim card into the new phone and it worked
In this case, as you are looking to use this AT&T Prepaid phone on your existing AT&T Prepaid service, I'm happy to let you know that you should be be able to get this new phone activated on your AT&T Prepaid account without any issues. Simply inserting your existing SIM card into the phone should get the phone activated, but if you have any trouble, I would recommend giving AT&T Prepaid a call so they can help you get it all set up!
Just as Liz predicted no problems whatsoever getting the new phone up and running.. rather than just swapping the sim card out (sim cards were different sizes on the old and new phones) I ended up calling AT&T prepaid customer service and they had no problem transferring the phone number to the new phone's sim card and getting the new phone up and running.
I am waiting with baited breath to see if a thirty dollar activation fee shows up on my phone bill since I switched to a new phone but the agent did not mention anything about an activation fee I spoke to on the phone and I certainly wasn't going to bring the topic up ! So if I don't post back here again assume I managed to dodge the activation fee
Speaking of that activation fee however, in some cases it might make the discount you get for \"activate now\" phones a bit redundant depending on how much of a discount it is ... for cheaper phones (like the moto g fast or moto e year 2020 model) I notice you can get a $50 discount if you select \"activate now\" on the best buy website.. BUT that immediately forces you into a situation on BB's website where they add a $30 activation fee (if you're using AT&T anyways) so... $50 discount, $30 activation fee, doesn't really save you that much versus say just giving up the $50 discount, buying the phone unlocked, swapping the sim cards out yourself and hoping this bypasses AT&T's activation fee. On the other hand for the more expensive phones I've seen discounts of hundreds of dollars that might make soaking that $30 activation fee worth it.
(I should point out that in theory I could have removed the pre-perforated part around my bigger sim card to make it smaller such that it could have fit into the new phone but I was reluctant to do this in case the new phone didn't work far as transferring the phone number over and I needed to stick with my old phone... but if you're confident the new phone will work then obviously you could do this hoping to bypass the activation fee).
That being said, I do believe that there may be some confusion in your comment, so I do want to clarify. When you see the \"Activate Now\" option on BestBuy.com, such as what is shown on the Moto E by Motorola, this option can only be used to activate the phone on post-paid Verizon, AT&T and Sprint accounts. Thus, this option cannot be used to activate the phone on a pre-paid carrier, such as AT&T Prepaid. Additionally, it's important to call out that AT&T Prepaid doesn't charge activation fees at this time, unless you are activating a phone at an AT&T store.
Regarding cutting out an existing SIM card, this wouldn't be advised or recommended, as it can cause damage to the phone itself, unless your existing SIM card did have the pre-perforated cutout around the smaller portion of the SIM card. Regardless, should you ever run into issues activating a phone on AT&T Prepaid, or if you ever find yourself needing a new SIM card, giving AT&T Prepaid a call should help to get you all squared away!
UNLOCKING this phone however was a different story.. AT&T got it unlocked eventually but it was a total nightmare to the point where I begin to question if it's better to just pay the additional money to only buy unlocked phones and be done with it... technically the unlocked AT&T phone is working now with my t-mobile service but there's AT&T bloatware (pretty sure it's bloatware) on the phone that doesn't give an option to uninstall which really slows the phone down - my old phone was actually faster and that was the older model of the phone ! ... but given the grief and pain unlocking the phone and transferring t mobile service to it (easily 5 to 6 hours minimum of pain and grief talking to various AT&T and T Mobile reps) , for all that grief and pain I'm going to just stick with the slower yet somehow newer model phone
Worth pointing out that t mobile customers get mcafee security for tmobile for free from the google play store... if you're engaging in any financial transactions on your phone (buying stuff with paypal or credit card or whatever) I think it's a really good idea to get some sort of security software installled on there ...
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For a limited time, customers who switch to T-Mobile from an eligible carrier can bring their eligible phone and we will reimburse up to $800 per line on remaining device payment balance (up to 5 voice lines) via virtual prepaid card (card usually takes 15 days). So you can keep your new 5G phone, keep your number AND get the 5G your phone deserves on America's largest, fastest & most reliable 5G network.
Right now, when you switch to T-Mobile and activate 2 lines on our Essentials, Magenta or Magenta MAX plan, you can get your third line free via monthly bill credits. That's three lines of unlimited talk, text and 5G data on our network! For full details on how to keep the phone you love when you switch, check out here. For details on getting your third line free, check out here. That means you can get three lines of Essentials for $90, three lines of Magenta for $120 per month or three lines of the new Magenta MAX for just $140 per month on Autopay with taxes and fees included...AND you can also get reimbursed up to $800 for each eligible phone you keep (up to 5 voice lines)! That's a MASSIVE savings over AT&T or Verizon. Plus, you will get all the Un-carrier benefits like get Netflix on Us, Scam Shield, unlimited texting in more than 215 countries and destinations abroad, outstanding customer care with our dedicated Team of Experts, and weekly free stuff and discounts in the T-Mobile Tuesdays app.
We will take care of $800 and you will be responsible for the portion of your device payment plan balance that exceeds the $800. Depending on your carrier, you may need to pay off your device payment plan prior to being able to unlock your phone.
Phones have unique software and in some cases hardware for each wireless network. We've already done the work to check that these phones work great when they're brought to T-Mobile. We will continue to work with phone manufacturers to enable more devices to easily move between networks and still deliver the awesome experience T-Mobile is known for.
If you purchased your phone BEFORE 11/1/2022: No, your UScellular phone is automatically unlocked after 120 days from activation if your account is in good standing. You can request a device unlock from UScellular Customer Service before 120 days if you pay your device off in full and your account is in good standing.
If you purchased your phone AFTER 11/1/2022: Yes, UScellular has updated their unlock policy requiring the full balance of the device to be paid off first. You can either do this by paying a lump sum or by the monthly installments. Prior to bringing your number over to T-Mobile, you will need to: 59ce067264