Unless you count a handful of 5K races, I am hardly an avid runner. But the soles of my current trail running shoes were balder than John Travolta sans hairpiece, so my wife bought me a New Balance e-gift card for the holidays in December.
The clerk nervously called the manager over when I showed her the bar code on my phone. \"Sorry, we're a franchise store so our computer system isn't set up yet to take those e-gift cards. Those only work on the website.\" I left the store to buy the shoes off the website.
After trying two different pairs of shoes from the website (each time being charged $12 shipping, waiting 10 days for delivery, and, when neither fit right, waiting another week for a credit), I had now spent 50% of the gift card's value on shipping with nothing to show for it.
A friendly CSR credited back the shipping charges and offered a solution; mail me a physical gift card that he assured me I could use at any outlet store. While I was waiting for the card to arrive, I heard a radio ad that a brand new store was opening nearby in Kissimmee, Florida.
At my wits end, I headed to the store where the very friendly manager, Nicholas, told me that no, they could NOTtake my physical gift card despite what the CSR said. I was ready to explode but given that Nicholas' biceps were as big as my thighs, I calmly explained the travails of the last 90 days to him.
Nicholas called a regional manager who was able to manually override the system but at that point I just wanted to be done with the ordeal and NB entirely. I grabbed a $13 t-shirt, leaving the majority of the gift card unused, and headed home.
**Target GiftCards are solely for use at Target stores and on Target.com. Target GiftCards cannot be used to purchase any prepaid or specialty gift cards. If someone claims that you should pay them in Target GiftCards, please report it at ftccomplaintassistant.gov. ***Restrictions apply. RedCard 5% savings excludes: Target GiftCards, Stockpile & Gift of College cards; Visa, Mastercard, American Express Prepaid & gift cards. 59ce067264